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V+ box on the fritz?

Last post Nov 19, 2008, 12:31 PM by rob_981. (7 replies)
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Posted on Nov 13, 2008, 12:57 PM

V+ box on the fritz?

Hi all,


Have any of you had problems recording series on the V+ box? Mine doesn't seem to want to do it anymore and crashes everytime I try to do it. Also, it wont let me delete any of the previous series I've got scheduled to record.


Any ideas before I have to deal with Virgin customer services? 

Posted on Nov 13, 2008, 1:45 PM

153900

Re: V+ box on the fritz?

Switch if off and on again? You know that's what they're going to suggest first.
Sony KDL-40W4500; Sony BDP-S350; Onkyo TX-SR606; Jamo 102HCS5; Virginmedia V+; Marantz CD-48; Dvico TVIX M3100U

Posted on Nov 13, 2008, 1:52 PM

153916

Re: V+ box on the fritz?

Haha! Yeah, I should have said I've reset the box and switched it on and off a few times with no effect.


Hard drive re-format?

Posted on Nov 13, 2008, 2:12 PM

153919

Re: V+ box on the fritz?

Can you do that? If so, how? I am thinking of calling VM myself - my V+ box keeps freezing. I was away last week, and I had set it to record a number of programmes, but it froze the day after I left, and never recorded any of the programmes I wanted. Except Top Gear! And it seems to be running a lot slower than it used to.
Sony KDL-40W4500; Sony BDP-S350; Onkyo TX-SR606; Jamo 102HCS5; Virginmedia V+; Marantz CD-48; Dvico TVIX M3100U

Posted on Nov 13, 2008, 3:06 PM

153931

Re: V+ box on the fritz?

Sure can.


Press Home button


Press down play button for 5 secs


Press V+/ TV Drive button


Press Ch - 4 times


and voila!


Bit reluctant to do it though as I'll lose all my recordings.


 

Posted on Nov 13, 2008, 4:08 PM

153959

Re: V+ box on the fritz?

I'm sure I read somewhere that's it better not to keep many old recordings saved. Perhaps you could try removing older recordings and see if that makes a difference (can't see how it would, but you never know). Perhaps demanding a new box from VM might be the way to go. I would give them a call and explain the problem.
Sony KDL-40W4500; Sony BDP-S350; Onkyo TX-SR606; Jamo 102HCS5; Virginmedia V+; Marantz CD-48; Dvico TVIX M3100U

Posted on Nov 18, 2008, 12:06 PM

154004

Re: V+ box on the fritz?

Forgot to say,


Virgin told me to reformat the HDD using the method outlined earlier. This cleared up the problem.

Posted on Nov 19, 2008, 12:31 PM

156140

Re: V+ box on the fritz?

And how does your box operate normally? Does it ever freeze? Will formatting the hard drive help with this too, in your opinion? I don't really want to lose the programmes I've already got, but it might be worth doing it in the long run.
Sony KDL-40W4500; Sony BDP-S350; Onkyo TX-SR606; Jamo 102HCS5; Virginmedia V+; Marantz CD-48; Dvico TVIX M3100U
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