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Many problems Sony 46W4500

Last post Jan 01, 2009, 6:45 PM by mikey2008. (610 replies)
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Posted on Oct 24, 2008, 6:43 PM

145255

Re: Many problems Sony 46W4500

i couldnt get any joy with my questions regarding sd on sony lcds.really wanted to buy kdl 46w4500 but wasnt sure so i bought pana th50pz81b, no regrets sd picture excellent bluray awsome

Posted on Oct 24, 2008, 6:55 PM

145262

Re: Many problems Sony 46W4500

techno:
Very Annoyed:

Whether this TV is faulty or not, I really, really do believe that manufacturers and retailers, and indeed magazines like this one should emphasise the problems of watching LCD on SD. Because despite Sony’s improvements with this set, I still don’t think the SD is very good.


Now of course you can go and buy an HD box, and a blue ray player, (all at extra expense) but most people still watch SD most of the time. A lot of people who take the trouble to come on here get caught out, so gawd knows how many people who don’t bother to do some basic research end up with a poor quality picture.


.


I think the thing is regarding sd on an lcd, the answer in my opinion is it CAN be good. Can being the operative word. Regarding the obviously faulty tv and complaints about sony's customer service from the op. Maybe someone who works for sony could talk about sony's policies regarding these kinds of issues. After all remember any of us could get a dodgy set.


 


I doubt Sony is any better or worse at customer help if you have a problem than any other major manufacturer. In any case, the guarantee is with the retailer, and that should be the place the purchaser goes for help. Quite frankly, a set this new, is not fit for purpose if it is faulty, and should be exchanged for another one. 

Posted on Oct 24, 2008, 7:00 PM

145270

Re: Many problems Sony 46W4500

Very Annoyed:
techno:
Very Annoyed:

Whether this TV is faulty or not, I really, really do believe that manufacturers and retailers, and indeed magazines like this one should emphasise the problems of watching LCD on SD. Because despite Sony’s improvements with this set, I still don’t think the SD is very good.


Now of course you can go and buy an HD box, and a blue ray player, (all at extra expense) but most people still watch SD most of the time. A lot of people who take the trouble to come on here get caught out, so gawd knows how many people who don’t bother to do some basic research end up with a poor quality picture.


.


 

I think the thing is regarding sd on an lcd, the answer in my opinion is it CAN be good. Can being the operative word. Regarding the obviously faulty tv and complaints about sony's customer service from the op. Maybe someone who works for sony could talk about sony's policies regarding these kinds of issues. After all remember any of us could get a dodgy set.

 


I doubt Sony is any better or worse at customer help if you have a problem than any other major manufacturer. In any case, the guarantee is with the retailer, and that should be the place the purchaser goes for help. Quite frankly, a set this new, is not fit for purpose if it is faulty, and should be exchanged for another one. 

Well if the poster is correct they say the retailer cant do anything until sony give the go ahead.

Posted on Oct 24, 2008, 7:17 PM

145270

Re: Many problems Sony 46W4500

Very Annoyed:
techno:
Very Annoyed:

Whether this TV is faulty or not, I really, really do believe that manufacturers and retailers, and indeed magazines like this one should emphasise the problems of watching LCD on SD. Because despite Sony’s improvements with this set, I still don’t think the SD is very good.


Now of course you can go and buy an HD box, and a blue ray player, (all at extra expense) but most people still watch SD most of the time. A lot of people who take the trouble to come on here get caught out, so gawd knows how many people who don’t bother to do some basic research end up with a poor quality picture.


.


 

I think the thing is regarding sd on an lcd, the answer in my opinion is it CAN be good. Can being the operative word. Regarding the obviously faulty tv and complaints about sony's customer service from the op. Maybe someone who works for sony could talk about sony's policies regarding these kinds of issues. After all remember any of us could get a dodgy set.

 


I doubt Sony is any better or worse at customer help if you have a problem than any other major manufacturer. In any case, the guarantee is with the retailer, and that should be the place the purchaser goes for help. Quite frankly, a set this new, is not fit for purpose if it is faulty, and should be exchanged for another one. 

Yep i have now found out you are 100% correct about it being the retailers responsibility, for the first year anyway. So basically the poster needs to tell that to the retailer.

Posted on Oct 24, 2008, 8:52 PM

144898

Re: Many problems Sony 46W4500

 


I totally feel for you, i posted yesterday that i was so unahppy with my 46W4500, my problems are not as extreme as yours but, reading some of your replys i agree that many people read reviews from experts only to be really let down...WHF gives this set a best buy rating, i cant believe this when you watch the set yourself and see that the picture is not good at all on SD. Even the HD is not what i was expecting!


I have tried the THX calibration and that has done nothing for the picture, so please beware if you are thinking of buying this set as it really is not as good as the review says! I should of kept my KDL32D3000, as that was perfect! Bigger is obviously not better when it comes to LCD!


Mesha

Posted on Oct 24, 2008, 9:07 PM

145297

Re: Many problems Sony 46W4500

i'm thinking of buying this set, so confused which make/model to go for now. Damn technology!

Posted on Oct 24, 2008, 9:20 PM

145302

Re: Many problems Sony 46W4500

Stay clear if you are going to watch a lot of SD , Go for a Panasonic Plasma , wish i had now!  I know of one going cheap if you really want one Wink


Mesha

Posted on Oct 24, 2008, 9:46 PM

145304

Re: Many problems Sony 46W4500

mesha:

Stay clear if you are going to watch a lot of SD , Go for a Panasonic Plasma , wish i had now!  I know of one going cheap if you really want one Wink


Mesha

Can i ask how you were watching sd was it via freeview or a skyhd or virgin v+ box connected via hdmi. Because in my opinion lcd is pretty rubbish like you say with sd unless you have everything connected via hdmi and the sd upscaled well. And then i think it can be ok and sometimes quite good.

Posted on Oct 25, 2008, 3:21 AM

145167

Re: Many problems Sony 46W4500

groberton:

I really feel for youhaving these problems.


 


Do your clouds move?  They look to me like the screen has received pressure on it.  If this is the case they will not move.


 


I wonder of your TV has been badly stacked.

NO, they don't move. Everytime on the same place.

Posted on Oct 25, 2008, 3:27 AM

145262

Re: Many problems Sony 46W4500

techno:
Very Annoyed:

Whether this TV is faulty or not, I really, really do believe that manufacturers and retailers, and indeed magazines like this one should emphasise the problems of watching LCD on SD. Because despite Sony’s improvements with this set, I still don’t think the SD is very good.


Now of course you can go and buy an HD box, and a blue ray player, (all at extra expense) but most people still watch SD most of the time. A lot of people who take the trouble to come on here get caught out, so gawd knows how many people who don’t bother to do some basic research end up with a poor quality picture.


.

I think the thing is regarding sd on an lcd, the answer in my opinion is it CAN be good. Can being the operative word. Regarding the obviously faulty tv and complaints about sony's customer service from the op. Maybe someone who works for sony could talk about sony's policies regarding these kinds of issues. After all remember any of us could get a dodgy set.

It would be great if someone from Sony can give us an explanation. Are there people in this forum who are working for Sony?

Posted on Oct 25, 2008, 3:35 AM

145270

Re: Many problems Sony 46W4500

Very Annoyed:
techno:
Very Annoyed:

Whether this TV is faulty or not, I really, really do believe that manufacturers and retailers, and indeed magazines like this one should emphasise the problems of watching LCD on SD. Because despite Sony’s improvements with this set, I still don’t think the SD is very good.


Now of course you can go and buy an HD box, and a blue ray player, (all at extra expense) but most people still watch SD most of the time. A lot of people who take the trouble to come on here get caught out, so gawd knows how many people who don’t bother to do some basic research end up with a poor quality picture.


.


I think the thing is regarding sd on an lcd, the answer in my opinion is it CAN be good. Can being the operative word. Regarding the obviously faulty tv and complaints about sony's customer service from the op. Maybe someone who works for sony could talk about sony's policies regarding these kinds of issues. After all remember any of us could get a dodgy set.


 


I doubt Sony is any better or worse at customer help if you have a problem than any other major manufacturer. In any case, the guarantee is with the retailer, and that should be the place the purchaser goes for help. Quite frankly, a set this new, is not fit for purpose if it is faulty, and should be exchanged for another one. 


Repair is therefore almost impossible. Sony can not restore the clouding problem. The shop should exchange. I have written a letter to the store about my problems. I await their reply. I will let know if they have given me an answer.
However strange that the shop asks for confirmation from Sony (that there is a fault). Sony refuses to give it to me.

Posted on Oct 25, 2008, 8:07 AM

145390

Re: Many problems Sony 46W4500

After many months of reading various reviews and being very irritating in shops, I finally took the plune and bought a 40W4500. I'm with Virgin, using V+ service, and was moving up from a Sony 32" Trinitron of many years standing. When the local Sony Shop offered me the 40W4500 plus bluray plus stand for £1199 it seemed too good an offer to turn down. I was really concerned re SD, and frankly have no axed to grind re LCD or Plasma. Just not interested in the debate. Seemed to me like the old PC versus Mac thing. All I wanted was excellent performance across the range.


 Got TV, plugged all in via HDMI, turned it on. Arial connected as well for when Virgin V+ gows down, which it does some times.


 Wow. It exceeds my expectations in every way, and in my view totally justifies the review this beast got on this site. SD is superb through the Virgin V+, and in fact ain't bad at all indeed via the Freeview and aerial connection. The colour is vivid, hugely well detailed, if a bit bright (OK, so I can turn it down). Sound is much better than I'd expected.


 I'd looked at Panasonics, Philips, and all the rest, but I'm very pleased indeed that I went for the Sony. In every respect I'm very pleased indeed and each time I turn it on I feel the "wow factor" come over me. Does the same for house visitors too. No regrets!

Posted on Oct 25, 2008, 8:22 AM

145410

Re: Many problems Sony 46W4500

most LCD's get baclight bleed dont they? ive not seen many without it! mine doesnt bother me any more, although i think when i upgrade maybe in a year or so's time ill get a pany plasma
pannasonic TH-46PZ85a-onkyo875-quad 12L 11L & center-svs sb12+-denon 2930-ps3-sony BDP550-roksan kandy mk111 cdp-enduring wife-beer-lots of cables!

Just like a pig pulling a cartload of sausages, Im drawing my own conclusion.

Posted on Oct 25, 2008, 8:27 AM

145307

Re: Many problems Sony 46W4500

 


I have sky HD, and a PS3 connected via a sony amp using HDMI, my biggest problem is that the background picture is very blurry, and screen seems cloudy...not good!


Mesha

Posted on Oct 25, 2008, 9:34 AM

145126

Re: Many problems Sony 46W4500

.
Expensive kit and cheap HDMI's !!
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